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      Accessing the Web API

      How to request API access and start using your Tide Web API instance. Includes the base URL format and access prerequisites.

      What Is It?

      The Tide Web API provides endpoints for searching, retrieving, and booking travel products. It enables your systems to communicate with the Tide platform via HTTP-based requests.

      All Web API requests use the following base path format:

      https://{your-company}.tidesoftware.be/api/web

      Access Requirements

      To use the Web API, you need to request an API key during (or after) onboarding to your Tide environment.

      Requesting API Access

      To get started:

      1. Sign up for your Tide environment through your account manager or support contact.

      2. Request an API key during onboarding or via Tide support.

      3. Once access is granted, you’ll receive:

        • Your API key

        • Your Tide instance URL (e.g., yourbrand.tidesoftware.be)

        • Optional sandbox/test credentials if applicable

      📌 Keep your API key secure. Never expose it in client-side code or public repositories.

      Required Request Header

      To authenticate with the Tide Web API, include your API key in every request header using the following format:

      "Api-Key": ***

      Replace *** with the actual API key provided for your Tide environment.

      📌 The key is mandatory for all endpoints. Requests without a valid Api-Key will be rejected with an authentication error.

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