How to configure subservices

This article will guide you through setting up subservices to create pre-packaged products

Key concepts

This article will help you:

• Understand what subservices are

• Set up subservices in a product
• Manage subservices in a product

What is a subservice

Setting up subservices

Subservices overview and sorting

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What is a subservice

It's essential to understand the concept of a subservice. Subservices are the building blocks of your pre-packaged product. These components collectively form the basis of your Roundtrip, guided tour, or any other type of pre-packaged product.

A subservice component can be any type of product e.g. flight, hotel, transfer, excursion, extra service, ...  This article will guide you through the process of adding and customizing your subservices effectively.

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Setting up Subservices

• On your product, navigate to the Subservices tab.
• Click on the New-product button, which is located in the right bottom corner.
  
• A new panel Subservice will appear where you

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Mandatory
Type
Included in package price
Option group
Product
Start
End
Info
Print voucher
Dynamic date
Accommodation mapping
Regime mapping

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Mandatory

There are four options to chose from

• Mandatory: product can't be omitted
• Mandatory in group: product is part of a group that can't be omitted

• Optional: product can be omitted.

• Optional in group: product is part of a group of products where at least one product must be chosen.

Type

You can choose from three different options.:

• Per booking
  • This means - for the given service -  a service line will be loaded once.

• • The quantity of this service line will be determined based on the service's accommodation criteria. The system will assess the optimal occupancy and calculate the quantity accordingly.
• Per unit
  • This means - for the given service - a service line will be loaded for each room/unit defined in the booking.
  • This setting is mostly applied when you offer different room types in your package.
    E.g. you offer a single and double rooms and you have a travel party of 3 adults, that want to book this single and double rooms. For this specific case you will need to have set the type to 'Per unit'. If you will have it set to 'Per booking', you will only have the option to select one room type. 'Per unit' will result in two service lines, one for the single room and one for the double room. 

• Per participant
  • This means - for the given service - a service line will be loaded for each participant. 
  • This settings is used to allow individual travelers the option to participate in a specific service.
    E.g. you provide an Airport Lounge service. Some members of your travel group may choose to enjoy duty-free shopping, while others might prefer to relax in the lounge as they wait for their flight.

The following example illustrates the differences you will experience in the booking, for each type setting. For example: given a package that consists of 5 services:

Our travel group includes 4 adults, who will be accommodated in 2 separate rooms (so each accommodating 2 adults).

The first service - the outbound flight - is set to Per booking, therefore, we expect:

• one single service line
• with a quantity of 4 (since each flight seat is assigned to an individual traveler)

The second service - our first hotel - is also set to Per booking, therefore, we expect:

• one single service line
• with a quantity of 2 (as we have two double rooms, each capable of accommodating a maximum of two adults.)

The third service - our second hotel - is set to Per unit, therefore, we expect:

• two service lines, a line for each unit
• each with a quantity of 1
  
  • The first line will accommodate traveler 1 and traveler 2 (first room).
  • The second line will accommodate traveler 3 and traveler 4 (second room).

The fourth and fifth service - our third hotel and our inbound flight - are set to Per participant, therefore, we expect:

• 4 service lines for the third hotel, a line for each participant
• 4 service lines for the inbound flight, a line for each participant
• each line with a quantity of 1

As a result, the booking will include the following service lines.

Included in package price

You have complete flexibility in how to configure the pricing for your package.

Calculate subservice prices with markup
You can utilize the pricing from the subservices and incorporate a markup amount into the main product's pricing structure.

Package price with specific subservice prices

Alternatively you can also set a fixed package price in the package and only add prices of specific subservices.

Option group

Product

Start and End

Set the offset and specify the type to determine the start date.

Example:

You want to start your package with an outbound flight followed by 3 nights in hotel A and 2 nights in hotel B

The flight will be set up as follows:

• Start: You will set the offset to 1 and type to Start package (Default)
• End: Set offset to 1 and type to Amount of days (Default)

Hotel A will be set up as follows:

• Start: You will set the offset to 1 and type to Start package (Default)
• End: Set offset to 3 and type to Amount of days (Default)

Hotel B will be set up as follows:

• Start: You will set the offset to 3 and type to Start package (Default)
• End: Set offset to 2 and type to Amount of days (Default)

This will result in the following trip overview

 

 

Info

A field where you can put some additional information.

Print voucher

WIP

Dynamic date

WIP

Fixed mapping

In this scenario, the user will be restricted from modifying the accommodation settings of the service in the file/booking.

Accommodation mapping

Regime mapping

An example scenario could be when the subproduct lacks the specified regime; in such cases, you can assign a predetermined regime to ensure consistency within the package.

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Subproducts: Managing and Overview

Overview

Once you have successfully created your subservices, you can view and manage them in a clear and organized overview. This section will guide you through the various functionalities available for efficient management of your subservices.

 

Reorder subservices

Each button associated with the subservices has a specific function designed to enhance your management and navigation experience. Here, we provide a detailed explanation of what each button does, allowing you to effectively utilize the tools available to you.